Policies

All rooms are strictly for a 1-2 person occupancy.

All reservations will be charged in full at the time of booking.

Minimum Age Policy:
Unfortunately we are unable to accommodate children under the age of sixteen (16).

Group Bookings:
A Group Booking is defined as a reservation where all rooms are booked either under a single reservation, or all rooms are booked for the purpose of occupying the entire premesis by a group of people.

Cancellation Policy:

For all reservations, except Group Bookings:
Cancellations more than 60 days from the date of arrival will be refunded in full. Cancellations less than 60 days AND more than 14 days prior to the date of arrival will not be refunded, however a credit for the full amount will be given to put toward a future stay or a gift certificate. Cancellations less than 14 days AND more than 7 days prior to the date of arrival will not be refunded, however a credit for the 50% of the full amount will be given to put toward a future stay or a gift certificate, and the remaining 50% will not be refunded or credited, no exceptions. Cancellations less than 7 days prior to the date of arrival will NOT be refunded or credited, no exceptions. Please note that refunds will take up to 15 days to be credited back to your credit card.
Group Booking Cancellations:
When a booking is made for all rooms as part of a group, the following Cancellation Policy applies:
Cancellations made any time after time of booking until 60 days prior to arrival will be eligible for a 50% refund of the total reservation. Cancellations less than 60 days AND more than 30 days prior to the date of arrival will not be refunded, however a credit for 50% of the amount will be given to put toward a future stay or a gift certificate. Cancellations less than 30 days prior to the date of arrival will NOT be refunded or credited, no exceptions. Please note that refunds will take up to 15 days to be credited back to your credit card.

Check-In/Check-Out

Check-In Time: 4:00 PM – 7:00 PM. An Innkeeper will be available to show to your room, answer any questions you may have about the Inn, and provide you with information about Cape May.

If you are arriving after 7:00PM, please call us at 609-884-4948 and we will provide you with information so that you can get into your room.

Check-Out Time: 11:00 AM.

No Smoking Policy
Casablanca is a smoke-free property. Smoking in guest rooms is not permitted by New Jersey State Law. Smoking anywhere inside the Inn will result in a $250.00 fee. We apologize for the inconvenience.

Pets Policy
No Pets are allowed.

Gift Certificates
We accept Casablanca/Revibe Collection Gift certificates and BedandBreakfast.com Gift Certificates. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.

Parking

As with most B and B’s in Cape May, we do not have on-site parking. You may park in front of the Inn to unload. There are 3 options for parking – Free Parking, Metered Parking, Parking Pass – the parking lot is 7-8 minutes walk from the Inn). When you unload you should pick up your Guest Check-In packet which has detailed information on where to park.

Bicycles
Casablanca is pleased to provide guests with bicycles however we strongly recommend that if you are planning to use our bicycles that you bring a helmet. Additionally, any person 17 or under is required by New Jersey Law to wear a helmet.